Returns & Exchanges
At Zulay Kitchen, we stand by the quality of our kitchenware with a 100% Happiness Guarantee. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the kitchen tools you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Package Your Items
Securely pack the items in their original box, ensuring all components and manuals are included to prevent damage during transit.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing